Nama Mahasiswa: Hizkia Wiratara Wardana/ Ahmad Naufal Putra Azzamroni /Cristiano Niwanoti Serrao/ Kerenhapukh Budiyanto/ Ardi Wiryawan/ Reifaldi Dwiky Harniansyah
NIM: 24081494051/ 24081494087/ 24081494127 /2408149422424081494160 /24081494143 /
Kelas: 2024 i
Mata Kuliah: Analisis dan Desain Sistem
Dosen Pembimbing: Anita Safitri, S.Kom., M.Kom., Audika Briantari Zaen, S.Pd., M.Kom.
Deskripsi Proyek
This Concept of Operations (ConOps) document describes the transition of Rumah Kue Nafara’s marketing and customer management from a manual, WhatsApp-based process into an integrated web-based system called SIM-Nafara. The current system lacks structured data storage, requires repetitive manual responses, and does not support customer loyalty tracking or business analytics. To address these issues, the proposed system introduces a digital E-Catalog that allows customers to access product information independently, a membership system that records customer data and manages loyalty points automatically, and an analytics dashboard that provides insights for the business owner. The document also defines user roles, including customers, admins, and the owner, along with their interactions within the system through operational scenarios. Overall, this ConOps outlines how the proposed system improves efficiency, centralizes data management, and supports more effective and scalable business operations.
Tautan Proyek/Video: Lihat Proyek
Tautan Laporan (PDF): Unduh Laporan
